ALAN AUSTIN CELEBRANT
Privacy Policy
Alan Austin Celebrant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services and visit our website www.alanaustincelebrant.com (the "Website").
1. Information We Collect:
We may collect the following types of personal information:
- Contact Information: Your name, address, email address, phone number, and other contact details you provide when you inquire about our services, book a consultation, or engage our services.
- Information Related to the Ceremony: Details about the deceased, family members, and your preferences for the ceremony, which you provide to help us create a personalised tribute. This may include sensitive personal information.
- Website Usage Data: Information about how you use our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is typically collected through cookies and similar technologies (see section 5).
- Communication Data: Records of our correspondence with you, including emails and other communications.
2. How We Use Your Information:
We may use your personal information for the following purposes:
- To Provide Our Services: To plan, prepare, and conduct funeral, or other celebrant services according to your instructions or the instructions of your Funeral Director if you so chose.
- To Communicate with You: To respond to your inquiries, provide information about our services, and keep you updated on the progress of arrangements.
- To Personalise Your Experience: To tailor our services to your specific needs and preferences.
- To Improve Our Website: To analyse website usage and trends to improve the functionality and user experience of our Website.
- For Legal and Administrative Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing (if applicable, e.g., under GDPR):
Depending on the specific personal information and the purposes for which we process it, our legal basis for processing may include:
- Consent: Where you have given us explicit consent to process your personal information for a specific purpose (e.g., using certain cookies). You have the right to withdraw your consent at any time.
- Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide our celebrant services).
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests (e.g., improving our website and services).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
4. Sharing Your Information:
We may share your personal information with the following categories of recipients:
- Funeral Directors/Venue Staff: As necessary to coordinate the ceremony.
- Service Providers: Third-party service providers who assist us with website hosting, email communication, and other business operations. We will have contracts in place with these providers to ensure your data is protected.
- Legal Authorities: If required to do so by law or in response to a valid legal request.
We will not sell or rent your personal information to third parties for marketing purposes.
5. Cookies and Similar Technologies:
Our Website may use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device. We may use cookies for purposes such as:
- Essential Cookies: Necessary for the basic functioning of our Website.
- Analytics Cookies: To understand how visitors use our Website and to improve its performance.
- Functionality Cookies: To enhance your experience on our Website (e.g., remembering your preferences).
You can control and manage cookies through your browser settings. You can typically choose to accept or reject cookies and to delete existing cookies. Please note that disabling certain cookies may affect the functionality of our Website.
6. Data Security:
We take reasonable measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures may include encryption, secure servers, access controls and password protection. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
7. Data Retention:
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the provision of our services, to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific purposes.
8. Your Rights (if applicable, e.g., under GDPR):
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The Right to Access: To request access to the personal information we hold about you.
- The Right to Rectification: To request that we correct any inaccurate or incomplete personal information we hold about you.
- The Right to Erasure ("Right to be Forgotten"): To request that we delete your personal information in certain circumstances.
- The Right to Restriction of Processing: To request that we restrict the processing of your personal information in certain circumstances.
- The Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- The Right to Object: To object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.
9. Links to Other Websites:
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
10. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Alan Austin Celebrant
Hockley, Essex SS5 4PN
alanaustincelebrant@gmail.com
07774989964